Water & Sewer Service

The City of Maupin is committed to bringing safe, quality drinking water to every connection in our system.

Our drinking water comes from a naturally occurring spring in the City of Maupin supplied by the Maupin Paleocanyon Aquifer. The bulk of the water is recharged by precipitation and snowmelt within the Cascade Range.
Maupin Public Water System #00510

Maupin City Hall
507 Grant Ave.
Maupin, Oregon 97037
Business Hours Contact: 541-395-2698
After Hours Emergency Contact: 541-777-7889 or 541-777-7778
utilities@cityofmaupin.org

Set Up or Transfer Water-Sewer Service

Please complete the water/sewer service application. If you have trouble using the form or need assistance, please contact us or stop by City Hall.

To view your account, pay your bill, have your statement emailed to you each month, or to enroll in automatic bill pay, you can now use the secure portal found at the link below:

UTILITY ACCOUNT PORTAL

Please note: If you have multiple water and sewer accounts, you will need to make separate accounts in the portal. Any changes you make to your account(s) will be reflected in the next billing cycle.

Options for Paying Your Bill

If you have trouble paying your bill, please reach out to us at City Hall. You can also contact Mid Columbia Community Action Council (MCCAC) in The Dalles, a nonprofit organization that helps residents in Wasco County with unpaid utility bills, including water, sewer, and electric.

Online Account Portal

You can pay your bill with a credit card or ACH transfer anytime through the new secure payment portal found at the link above. A 2.9% fee plus $0.30 will be charged in addition to your bill if you use a credit card, and $1.50 will be charged for ACH transfers. You can also enroll in automatic bill pay at any time.

Check, cash, or credit card at the City Hall front desk

You can always pay your bill with a check, cash, or credit card in-person at the City Hall front desk during our open hours. If you use a credit card, a 2.9% fee plus $0.30 will be charged in addition to your bill.

Check through secure payment drop

You can drop off your check payment in the secure drop box located on the ADA ramp on the Grant Avenue side of the Civic Center. The drop box is open 24-hours a day, and your payment will be processed within one week.

Bill pay through your bank

Many customers choose to pay their bill through their bank’s bill payment feature, and that option is still available.

Utility Payment Assistance

Mid Columbia Community Action Council offers a variety of services to low-income families and individuals that reside in Hood River, Wasco or Sherman Counties. Programs include: Household Utility Assistance; Weatherization Services; Utility Education classes; Shelter & Transition Services; Houseless/Housing assistance to prevent eviction; Senior and low-income Discount Programs; Supportive Services for Veteran Families Program.

Mid Columbia Community Action Council (MCCAC)
312 E 4th St.
The Dalles, Oregon 97058
Phone: 541-298-5131
mccac.com

Water Quality Reports

Read the 2021 Water Quality Report here

Find more information about our water system and monthly water testing results here.